Operating model
Scaled Agents point of view
These pages explain the approach. The library holds the copyable artifacts, maps, AI Worker support notes, and review questions.
Align
What business outcomes matter, who owns the transformation, and how will success be measured? Typical users: Executive sponsors, transformation leads, business owners. Outputs: Strategy charter, value map, sponsor model, KPI tree, portfolio scorecard.
Discover
How does work actually happen today, and where can AI Workers create measurable value? Typical users: Process owners, team leads, product and program managers, transformation teams. Outputs: Work visibility maps, persona journeys, friction logs, opportunity backlog.
Design
How should humans, AI Workers, agents, systems, and decision rights work together? Typical users: Product managers, solution leads, architects, operations leaders. Outputs: Fit matrix, human-agent workflow blueprint, RACI, solution pattern, role design.
Govern
What boundaries, controls, approvals, and escalation paths are needed before scaling? Typical users: Risk, compliance, security, operations, business owners. Outputs: Commit boundaries, Agent Passport, registry, risk tiers, runtime governance.
Adopt
How do teams change habits, roles, rituals, and manager behavior? Typical users: Managers, change leads, enablement teams, people teams. Outputs: Role enablement plan, nudge plan, manager guide, ritual redesign, usage playbook.
Evolve
How do we measure, improve, reuse, scale, pause, or retire AI Workers and patterns? Typical users: Transformation office, product owners, operations leaders, governance teams. Outputs: Experiment loops, performance reviews, lifecycle reviews, pattern capture, retirement checklists.
Planning artifacts support education and readiness decisions. They are not legal, compliance, security, or production approvals.